Remote Services
Social Distancing

At Clarity, the health and well-being of our members, and communities is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the Coronavirus (COVID-19) and are committed to being responsive to your needs.

We truly appreciate interacting with our members face-to-face and have branches open regular business hours, but we understand that each individual will have their own comfort level for public interaction. Clarity is assessing our plan and evaluating steps to keep our members safe.

To ensure the safety of our members and team members, our lobbies are temporarily closed.

Our drive up tellers will be available during normal business hours and will be able to process most types of transactions.

  • New Account Opening
  • Loan Requests can be Handled Online or by calling (208) 467- 6583
  • Shared Branching Transactions
  • ATM is Available 24/7 for Deposits & Withdrawals

Below is a list of remote options available for our members. If you need assistance or would like more information on any of these services, please contact us.

Online Banking - Access your Clarity account 24/7 from your computer or mobile device. Check balances, view your statements, transfer money, pay bills, and more at

Mobile Banking - Manage your finances on your smartphone with this FREE App which features Remote Deposit Capture! Clarity Mobile provides a safe and secure way to manage your accounts. If you have not downloaded our Mobile App, please visit: Apple store or Google Play store – Search Clarity Credit Union.

Please visit: Apple store or Google Play store -
Search Clarity Credit Union

Call Center - Team members are available Monday through Thursday, 9 AM to 5:30 PM and Friday, 9 AM to 6 PM. Call (208) 467-6583.

We also understand that there may be instances where members find themselves facing financial difficulties. Clarity is here to help and we encourage members who may be impacted to reach out to discuss how we might be of assistance.

Clarity will continue to follow the progress of the Coronavirus and monitor recommendations from the World Health Organization and the US Centers for Disease Control and Prevention.

Please feel free to reach out to us if you have any questions or need assistance accessing the remote options listed above.

How You Can Stay Safe and Prevent Spreading the Disease

The Coronavirus spreads mostly through the virus entering your body through contact with your eyes, nose and mouth. To prevent the germ from getting to those areas, your hands become a key factor. Experts suggest that people regularly wash their hands with soap and water, or use hand sanitizer if washing your hands is not possible at that time.

We touch hundreds of things everyday with our hands that have germs on them. Some major areas of concern at financial institutions include:

  • Cash used in transactions
  • Debit and credit cards
  • Transaction card readers and ATMs (anything with a pin pad)
  • Door handles
  • Public spaces with food and drinks

We recommend that if you touch items other people interact with, wash and clean your hands often and avoid touching your face until you can do so. Disinfect items you regularly touch like your wallet, debit and credit cards, your smartphone, and your computer.

We are taking steps internally to prevent the spread of germs and ask our members to do the same. If you are sick, it may be best to use a remote method to contact us. Our online banking and phone service are all great ways to do your banking from a remote location.